![]() ![]() When calling, simply state what you are calling about when asked, “How can I help you?”Ĭustomers can also reach customer support by dialing 611 from their FirstNet phone if you are not calling from a FirstNet phone, simply say “FirstNet”. ![]() Online ticketing option (when enabled) for submitting support requests via web formĨ00.574.7000 is a voice automated solution leveraging natural language.Chat functionality embedded within the FirstNet online portal experience.Technical, billing, and ordering support for all user types.Emergency prompting and routing available during a crisis situation.Dedicated FirstNet customer support toll free number 1.800.574.7000.The team supports ALL subscribers with ALL FirstNet inquiries including billing, ordering, and technical support.įirstNet customer support provide public safety agencies with tenured, trained and dedicated teams that are 100% U.S. All customers are automatically enrolled at no additional cost. FirstNet understands and supports the needs of FirstNet's public safety customers.įirstNet customer support centers provide a specialized and differentiated customer experience for FirstNet subscribers.
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